Senior Pharmacy Application Analyst - EPR

Job overview

Senior Pharmacy Application Analyst - EPR Programme

This role would suit individuals who are currently working as Pharmacy Technicians, Junior Pharmacists or Pharmacists who have a particular interest in the digitalisation of pharmacy workflows.

Anyone also Willow certified from previous Epic implementations are also encouraged to apply for this role.

As a Senior Pharmacy Application Analyst you will work closely with Pharmacy colleagues to ensure current workflows, processes and procedures are configured appropriately within the new Devon-wide Epic EPR system that will be implemented across Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust.

Main duties of the job

What You'll Do:

• Be the Expert: Harness your deep understanding of complex working practices and processes from clinical, IT, or administrative perspectives.
• Lead and Configure: Work in dedicated teams to configure your assigned module, driving best practices and improving patient pathways.
• Supervise and Support: Mentor and guide a team of Application Co-ordinators/Analysts to deliver an integrated EPR solution on time and within budget.

What We Offer:

• Global Training: Opportunity to receive top-notch training in both the UK and the USA. A valid passport and readiness to travel are essential.
• Career Growth: Available as a secondment or fixed-term contract until September 2026, with potential for extension or permanent positions. Alternatively, apply for a substantive role for long-term career stability.

Detailed job description and main responsibilities

Communication and Working Relationships

• Negotiate with and persuade senior staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience in conjunction with the wider Trust.
• Maintain regular communication with other configuration teams and relevant supplier staff
• Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate.

Analytical Judgement

• Maintain schedules and raise any risks or issues highlighted through testing to the appropriate level.
• Analyse and document simple to highly complex clinical and administrative workflows (user requirements), information, data collection and/or reporting requirements and use this information to configure the designated Epic module to meet these requirements

Planning and Organisation

• Initiate, arrange, chair and/or participate in meetings between senior staff to discuss workflows and/or areas of concern and/or take notes of any action points
• Meet regularly with the assigned Configuration Manager/other Configuration Managers across other Epic modules and/or Design and Delivery Lead to plan, negotiate with, review and prioritise the scope of the applications/ infrastructure in accordance with Implementation plans

Physical Skills

Advanced keyboard skills.

Patient and Client Care

• Contact with patients is incidental, although there may be work required in clinical areas to understand current and proposed processes effectively

Finance, Equipment and other Resources

• Responsible for the safe use of IT equipment issued by the Trust i.e. Trust Laptop and related hardware
• Responsible for the safe use of office equipment

People Management and Training

• Supervise and provide day to day line-management to the Application Coordinators / Analysts within the team, including dealing with a range of staffing issues such as capability, disciplinary, grievance, absence etc.
• Assign relevant work to Application Coordinators /Analysts

Information Technology and Administrative

• Lead on one additional aspect of Epic configuration (e.g. Workbench, Business Continuity etc.) within designated module.
• Input data into spreadsheets, Word documents or PowerPoint presentations, ensuring accuracy and adhering to style guides/template.
• Plan, design and build elements of the assigned EPR modules which will include major workflow and pathway redesign

Research and development

• Work with the testing team to develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing Manager’s instructions.
• Undertake training (in the UK and overseas) and, within five months of start date, become qualified in at least one Epic application.

Freedom to Act

• Identify and allocate work packages across disciplines to ensure an integrated and coordinated approach.
• Update and amend plans within assigned area of work