Patient Services Officer

Job overview

Monday to Friday, 7.5 hours each day between 0800-1800. May include weekends and bank holidays on an ad hoc basis

The Patient Services Officer has a varied role which spans a number of different work areas. The tasks below describe the type of duties appropriate for the role, however, depending on where the post holder is placed on an area of work, not all of the tasks may be carried out and there may be additional duties specific to that work area expected and within the remit of the role.

Main duties of the job

An exciting opportunity has arisen in Clatterbridge Cancer Centre on the Aintree site for a motivated and proactive individual to become part of a busy and friendly appointment team. The role can often be varied and complex but with a high level of job satisfaction.

The role requires the candidate to be a good team player as the successful candidate will be joining a large administration and clerical group with good peer group support. The role will also offer the candidate opportunities to learn new skills within Network Services Division and variety in their day to day activities.

The post holder will also be responsible for providing a front of house reception service for extremely busy departments. This will include a full appointment booking system and ensuring all reception desks run efficiently.  Excellent administration skills, with a good knowledge of Microsoft applications and experience of working with patient records and using hospital databases and software is advantageous

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.