NMAHP Information Officers

Job overview

The post holder will play a key role in shaping and leading digital transformation at Torbay & South Devon NHS Foundation Trust. This will be a pivotal role in the adoption and optimisation of our clinical systems, including new and developing workflows designed and implemented as part of the digital programme and our Epic Systems Electronic Patient Record (EPR).

The Information Officer role will ensure digital transformation is achieved in a way which enables continued cultural/behavioural change within the sphere of clinical informatics, championing our digital opportunities and maximising staff and stakeholder engagement. The Information Officer will be embedded within the service lines in order to represent nursing, midwifery and AHPs across multi-disciplinary teams and services.

Main duties of the job

To act as a digital clinical expert in liaison with divisional leads, clinicians, peers, service leads, digital and divisional governance structures, Deputy CNMIO, CNIO, CCIO and Deputy CCIO..

Advising key stake holders on EPR and clinical systems optimisation and configuration and participating in clinical informatics advisory discussions within the division and as a team across the Trust

Supporting, promoting and embedding digital capabilities from our clinical systems amongst colleagues in their respective areas

Work in a strong and effective corporate manner with key stakeholders building strong influential relationships with staff at all levels.

The post holder should be aware of the Digital Clinical Safety Standards DCB 0160 & DCB 0129 and the associated processes a Trust is expected to engage and undertake.

Build effective alliances to ensure digital priorities are understood and reflect the needs of patients, in order to have significant impact on safety, quality, performance, patient and staff experience and staff effectiveness

Act as a leader for change ensuring that all activities and plans are effective and in line with shared divisional, digital and overall trust priorities and objectives

Work with the CNIO/Deputy CNMIO to establish and embed appropriate data collection systems/processes to ensure changes are evidenced-based and service and healthcare improvements can be quantified and monitored

Detailed job description and main responsibilities

• Plan and implement clinically-led pathways/workflows to help enable transformation as part of the EPR/Digital programmes whilst remaining compliant with digital clinical standards
• Support the team in the development and on-going validation of robust ‘business continuity plans’ in line with digital clinical safety standards that includes the implementation of downtime readiness procedures
• Identify and incorporate the views and needs of patients, the public, NHS staff and stakeholders and ensure their voices are evident in work taken forward
• Cultivate strong working relationships with other clinical leaders and change agents across the division and the trust, ensuring that initiatives are always developed in collaboration with the wider organisation
• Work collaboratively with nursing, midwifery and AHP leadership and IO peers to develop and implement processes to continuously monitor, evaluate and improve patient and staff satisfaction in relation to the use of the EPR or other digital platforms
• Design and deliver training and familiarisation sessions for nursing, midwifery and AHP colleagues to promote proficiency and clinical governance in the system. This will be done in close collaboration with the Digital Training Manager, CNIO/Deputy CNMIO, Epic Principal and Credentialed Trainers