Medway Clerical Officer

Job overview

To work as part of multi-skilled team in busy environment at Medway eye unit.

Medway Eye Unit  are looking for a clerical officer for their busy MTW Ophthalmology Service based at Medway Hospital.

The role involves the booking of  inpatient & day case procedures, outpatient appointments, answering telephone calls and monitoring and booking from waiting lists in line with Trust policy, booking patients in chronological order.

Main duties of the job

This is an exciting opportunity to work in this varied role. You will need excellent communication skills and be dedicated to providing an efficient and effective service. You will work closely with members of  the ophthalmology [both clinical & administrative] team and also other members of the CAU  team to ensure patients are seen in a timely manner. You will be IT literate, able to meet deadlines and have an attention to detail. Knowledge of All scripts and ERS would be highly desirable but are not essential, as training will be provided. You must be methodical and organised in your approach and thrive on the opportunity to make a genuine difference.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career.  We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.  We are committed to being a diverse employer and strive to reflect everyone in our local communities.  We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:  Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: To be confirmed