Clinical Health Care Support Worker, Band 3

Job overview

Are you passionate about providing high-quality care and support to patients with respiratory conditions? Do you have experience in healthcare settings, or are you looking to make a difference in the respiratory field? If so, we want to hear from you!

An exciting opportunity has arisen for Band 3 Healthcare Support Worker to join our friendly and dynamic rapidly expanding Respiratory Team. We are seeking enthusiastic individuals with experience in Respiratory / Acute healthcare to be part of an innovative multidisciplinary team to help us deliver safe, effective high quality patient care. Respiratory is an exciting and rewarding specialty. This role is an exciting opportunity to develop your clinical skills whilst supporting a team to help provide and deliver safe, effective, high quality patient care.

We will offer you direct support from the Ward Manager and Senior Nursing team to continue with professional development and lifelong learning. This is an excellent opportunity for an individual who is looking to develop their skills and knowledge of Acute Respiratory.

Main duties of the job

Assist in providing patient care, including monitoring vital signs and assisting with daily living activities.

- Maintain accurate and timely patient records, ensuring that all relevant information is documented appropriately.

- Provide emotional support and reassurance to patients and their families.

- Maintain a clean and safe environment for patients, ensuring infection control protocols are followed.

- Assist in the movement and positioning of patients as required.

Detailed job description and main responsibilities

Key Result Areas

- Working within the multidisciplinary team supporting the delivery of assessed and evaluated programmes of care.

- GHNHSFT mandatory training.

- Ward / Department based training.

- To adhere to all Trust policies and procedures.

- To communicate effectively, especially where patient ability to do so is compromised. On occasions, the job holder may be exposed to distressing or emotional circumstances.

- Maintain discretion and understanding of confidentiality and data protection.

- Support individuals with all aspects of care including daily living, providing person-centred care

-Perform and record clinical observations with competency including blood pressure, temperature, respirations and pulse.

- Accurately record nutritional and fluid intake.

- Ensure the privacy, dignity and safety of individuals is maintained at all times.

- Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate Registered Care professionals.

- Demonstrate the ability to recognise changing priorities, seeking advice and guidance from the Registered Nurse or other registered care professionals as appropriate.

Communications and Working Relationships

- Communicate effectively across a wide range of channels and with a wide range of individuals, the public, health and social care professionals, maintaining the focus of communication on delivering and improving health and care services.

- Demonstrate those inter-personal skills that promote clarity, compassion, empathy, respect and trust.

- Contribute to team success and challenge others constructively.

- Ensure all patient-related information is treated sensitively and adhere to the principals of confidentiality at all times.

- Report any accidents or incidents and raise any concerns as per organisational policy.

- Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance.

- Ensure ability to manage electronic records system taking cognisance of need to protect access (Electronic Patient Records, ID, passwords, swipe cards).

- Report to appropriate registered care professional information received from the individual, carers and members of the team.

- Communicate with individuals, carers and other visitors in a courteous and helpful manner, whilst being mindful that there may be barriers to understand.

- Promote health and safety maintaining best practice in health, safety and security.

- Share ideas with colleagues to improve care and suggest areas for innovation.

- Participate in audit activities being undertaken in area of practice.

Mental and Emotional effort

- Frequently use concentration and experience work patterns which are unpredictable with regular interruptions, some requiring immediate response.

- Maintain a professional approach while working in challenging, distressing situations or dealing with challenging behaviour.

- Support individuals, their families and carers when faced with unwelcome news and life changing diagnoses.

- Have exposure to VDU screen

Most Challenging Part of the Job

- Regular interruptions from enquiries and / or changing patient needs.

- Possible activity changes requested by the multidisciplinary team due to changing priorities.

- Exposure to distressing or emotional circumstances and / or behaviours.

- Exposure to unpleasant bodily fluids.

Physical Effort and Working Conditions

- Use frequent moderate effort when undertaking carrying out the manual handling of individuals and equipment in line with organisational guidelines.

- Use skills of manual dexterity and manipulation of clinical instruments and equipment.

- Use a combination of standing, walking bending and stretching throughout the shift.

- Will be required to work within the recognised Manual Handling Guidelines.

- May be required to work in confined spaces.