CAU Booking Clerk - General Surgery

Job overview

We are looking for a General Surgery Booking Clerk on a permanent contract.

This is an excellent opportunity to gain experience within our CAU Booking team. Booking outpatient appointments, managing waiting lists and helping with patient queries as part of a busy department based in a large Acute Hospital Trust.

The General Surgery service hours are 8.00am - 6.00pm Monday - Friday, therefore your working pattern will be between these hours.

You will be working closely with other team members,  medical secretaries, clinicians and management team to ensure patients are managed  appropriately.

The role is available with one 8 month fixed term position Tunbridge Wells Hospital

Main duties of the job

You will need to have excellent customer care skills, extensive training  will be provided to gain a thorough understanding of the trusts access policy  and the 18 week RTT pathway guideline.

Previous healthcare administration would be an advantage  but not essential for the advertised role as training will be given.  Knowledge of using Microsoft Word and Excel would be preferable . Our General Surgery team will offer you a supportive, friendly working environment where you will gain experience of an NHS administration format.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career.  We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.  We are committed to being a diverse employer and strive to reflect everyone in our local communities.  We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:  Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date:  To be confirmed

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.