Terms and Conditions
Last updated: 4/3/2025

Company Information

Registered company name: JOB CLERK LTD, trading as Job Clerk registered under company number 15195339 (hereinafter, "Job Clerk", "we", "us" or "our"). You can contact us anytime by emailing hello@jobclerk.com.

Introduction

Each time you access or use Job Clerk's online and/or mobile services and websites, including any Job Clerk mobile application and browser extension or plugin, regardless of where it is downloaded from (collectively, "Apps"), and any software, service, feature, product, program, and element provided by or on behalf of Job Clerk on or in connection with such services or websites (collectively, the "Website"), you are agreeing to the terms and conditions of these Terms of Service (the "Agreement") then in effect with Job Clerk.

You agree that by creating an account, you are entering into a legally binding contract with Job Clerk. If you do not agree to these Terms, do not click create an account or Sign Up or Join Now and do not access or otherwise use any of our Services.

Any person who accesses or uses the Service, whether on their own behalf or on behalf of any third party, is considered a "User." Subject to your compliance with these Terms, Job Clerk hereby grants you a non-exclusive, revocable, non-transferable license to access and utilize the Service for your personal purposes. Unless otherwise specified in writing, the Service is intended solely for your personal use and not for resale. Job Clerk reserves the right at all times and without prior notice to: (1) restrict and/or terminate your access to the Service (or any portion thereof); and (2) modify or discontinue providing the Service (or any portion thereof).

Accessing Job Clerk

By visiting our Website or other services, whether or not you become a registered user, you accept these Terms and agree to comply with them. If you do not agree with these Terms, you must immediately stop using the Website and Apps.

Every time you wish to use our Website or Web Extension, please check these terms to ensure you understand the terms that apply at that time. You can review the current version of the Terms which apply to your use of the Website on this page.

We may update and change our Website and Web Extension time to time to reflect changes to our products, our users' needs and our business priorities. We do not guarantee that our Website and Web Extension, or any content on them, will always be available uninterrupted or error free.

Eligibility: You represent and warrant that you are at least 18 years of age and that you have not been previously suspended or removed from the Service.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@jobclerk.com. We do not guarantee that our Website or App will be secure or free from bugs or viruses.

Content Submitted to the Service

When you send or transmit information, opinions, creative suggestions, ideas, notes, concepts, or other materials (collectively, "Materials") to us, or when you post such Materials within any area of the Service, you grant Job Clerk and its designees a worldwide, non-exclusive, sublicenseable (through multiple tiers), assignable, royalty-free, perpetual, irrevocable right to use, reproduce, distribute (through multiple tiers), create derivative works of, publish, and publicly use such Materials in any media now known or hereafter developed.

This grant extends to the enhancement and development of the Service, which includes marketing and advertising the Service, all without compensation to you. We assure you that your name will not be used in connection with any of your Materials that we incorporate into our advertising and marketing materials without first notifying you.

You are solely responsible for your Materials and the consequences of posting them on the Service. By posting Materials, you represent, warrant, and covenant that:

  • You are the creator and owner of the Materials or otherwise have sufficient rights and authority to grant the rights granted herein
  • Your Materials do not and will not infringe upon or violate any third-party rights
  • Your Materials do not contain any viruses, adware, spyware, worms, or other harmful or malicious code
  • Unless you have received prior written authorization, your Materials specifically do not contain any confidential information of any third party

Copyright and Notification of Alleged Copyright Infringement

Job Clerk respects the intellectual property rights of others and expects users of the Service to do the same. If you believe that your copyrighted work has been used on the Service in a manner that constitutes copyright infringement under UK law, we request that you provide us with a detailed written notice containing the following information:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
  • A description of the copyrighted work that you believe has been infringed upon
  • Identification of the specific location on the Service where the allegedly infringing material is located
  • Your contact information
  • A statement by you that you have a good-faith belief that the disputed use is not authorized

Paid Accounts Fees

Access to Job Clerk or certain features of Job Clerk may require payment of fees. These fees could include one-time charges or subscription fees. You may also have the option to set up automatic recurring payments for subscription fees.

Before making any payments, including activating or updating recurring payments, you will be presented with the opportunity to review the associated fees before accepting them.

Recurring subscriptions are set to automatically renew unless canceled as described within Job Clerk at least 24 hours before the current subscription period expires.

Job Clerk may offer a free trial period during which you can access limited features of the service for a specified duration. You can manage or cancel your trial subscription through the methods outlined in Job Clerk.

Payment Processing

Payment processing services for Job Clerk may be facilitated by a third-party payment processor, such as Stripe Inc. ("Payment Processor"). The Payment Processor manages credit card transactions for Job Clerk.

Any information you provide to the Payment Processor will be handled in accordance with their privacy policy. By supplying your payment details to access Job Clerk's services, you consent to Job Clerk sharing relevant information with our Payment Processor to facilitate the service.

Job Listings

Job Clerk may make available job listings and other job-related content, including links to third-party websites ("Job Listings"), through Job Clerk's search results or otherwise through the Site. Searching for Job Listings on Job Clerk is free for users.

Job Listings are created and provided by third parties, and Job Clerk does not control the content of Job Listings, links to or from Job Listings, or any conditions third parties might impose once a user has clicked on a Job Listing.

Users acknowledge and agree that by clicking on these source links and accessing third-party websites, they are subject to the terms and conditions, privacy policies, and practices of those third parties.

Job Matching and User Profiles

Job Clerk has a feature known as "Match," which involves the matching of a user's profile with job listings on our platform. This matching is not available to users at the moment. This matching function can be initiated by Job Clerk at its discretion, made available for user-initiated matches, or offered to Employers for matching purposes.

By creating or uploading your profile on Job Clerk, you authorize Job Clerk to review or scan your profile and provide feedback, including suggested changes and job recommendations that align with your qualifications.

Using Job Clerk Web Extension

Job Clerk offers a convenient Web Extension designed to assist users in filling out job application forms. This Web Extension acts as a co-pilot, streamlining the application process by automatically populating job application pages with information from the user's "My Portfolio."

Personal Statements

We generates personal statements (or cover letters) using Large Language Models, aiming to help users create compelling narratives to accompany their job applications. However, it's important to note that Large Language Models are not infallible, and there is a possibility of mistakes or inaccuracies in the generated content.

For users on our default free plan, we offer a certain number of personal statement generation credits. Additional personal statement creation credits are available as part of our Premium plan, which provides more extensive use of this service.

Prohibited Use

Users of the Job Clerk Website and App are prohibited from engaging in the following activities:

  • Using the Website and App in any manner that may cause damage or interfere with the experience of other users
  • Making, transmitting, or storing electronic copies of copyrighted Content without the permission of the owner
  • Engaging in harmful, unlawful, illegal, abusive, harassing, threatening, or otherwise objectionable behavior

Complaints

You can contact us at hello@jobclerk.com to submit a complaint about use of our services. Job Clerk is governed in accordance with the law of United Kingdom and any claim brought by you arising from, or related to, use of our Services shall be subject to the exclusive jurisdiction of the English courts.

You also have the right to make a complaint about data protection matters to the Information Commissioner's Office. They can be contacted via their website at https://ico.org.uk/make-a-complaint/ or by telephone on 0303 123 1113.