Job overview
Would you like to play a vital role in caring for our patients?
We are recruiting to adult inpatient wards (surgical, medical and care of the elderly) plus other clinical areas (to be discussed at interview)
We are looking for compassionate individuals who are capable of providing excellent care to patients in a busy, challenging and rewarding environment. Care experience preferred, full training and induction provided. Our teams at HDFT are supportive and friendly and will always assist new staff where needed.
Watch this video to find out more about the role:
The role of a Care Support Worker at Harrogate and District NHS Foundation Trust - YouTube
This is a full time role and will require full flexibility in terms of working a mix of shifts. It is essential that you can work a mix of weekdays, weekends, both days and nights (see times below) including bank holidays and Christmas.
- Early – 07:15 to 15:15
- Late – 12:15 to 20:15hrs
- Night – 19:45hrs to 07:45hrs
- Long Day – 07:15hrs to 20:15h
Main duties of the job
Our Healthcare Assistants carry out assigned tasks involving direct patient care supervised by a Registered Nurse. They work as an integrated member of the team, assisting with nursing tasks according to agreed policies.
They maintain the patient's dignity and self-respect at all times, achieving a high standard of care.
Our Healthcare Assistants have an allocated team but they may be expected to work in different areas within the hospital as required.
Healthcare Assistants are accountable for ensuring the highest standard of care is delivered and will constantly promote patient safety, effective care and a positive patient experience at each stage of the patient’s journey.
Detailed job description and main responsibilities
We provide you with all the training you need to provide outstanding care to patients, such as:
- Bathing of patients in bed and in the bathroom including the knowledge of the correct use of bath aids.
- Following instructions, assisting with moving, turning and positioning the patient, having knowledge of the correct use of moving and handling equipment.
- Assisting with care given to pressure areas of patients and the appropriate use of pressure relieving devices
- Assisting the patient with their personal hygiene needs, ensuring privacy and dignity is maintained and promoting independence
- Preparing patients prior to meals, including helping to order food from menus and assisting with feeding. Helping patients to maintain adequate oral fluid intake and ensuring that accurate records are kept
- Assisting patients to dress and undress.
- Assisting with toileting and escorting patients to and from the toilet
- Making beds, including stripping of bed linen
- Assisting in the care of terminally ill patients and with the performance of the Last Offices
GENERAL REQUIREMENTS
- Assist with maintaining cleanliness of patients' furniture
- Deliver requests between departments, answer the telephone and take messages when required
- Assist with the reception and care of patients and relatives and all visitors to the wards
- Assist with filing, completion of records and paperwork
COMMUNICATION
- Report conditions of patients to nursing staff in charge of the ward
- Report mishap or accident to nursing staff in charge of the ward using risk incident reporting as appropriate
- Deal with patients with sensory impairment in a sensitive and appropriate manner
PERSONNEL
- Maintain confidentiality at all times - on and off duty
- Be aware of the safety regulations regarding fire precautions
- Be aware of the Health and Safety at Work Act and the Environmental Health Regulations and COSHH.
EDUCATION
- Attend mandatory training
- Attend orientation and in-service training programmes as requested
- Maintain awareness of ward policies and procedures
- Assist the Registered Nurse in undertaking surveys or audit as necessary
- Attend all training sessions, complete work based activities and keep up to date all documentation to meet Care Certificate requirements
MANAGEMENT OF RESOURCES
- Observe a personal duty of care when handling patients' personal possessions and the procedure for safekeeping
- Assist in monitoring and managing stock control/stock levels
- Be aware of the effective use of resources
