Ward Clerk

Job overview

• To provide administrative cover for the ward, and to perform general receptionist duties
• To provide clerical assistance to the senior sister and Matron.
• To process patient records on EPIC and liaise with ward staff to resolve any problems.
• Key tasks would be update EPIC and assisting with data collection for audits.
• Ensure adequate stock levels of general ward supplies, EROS requests and to ensure that the supplies are neatly arranged in cupboards.
• To provide a range of non-clinical duties

Main duties of the job

Managing reception desk as the ward receptionist:

• Welcoming patients and relatives to the ward and undertaking administration duties.
• Answering the ward telephones timely and relating information accurately.
• To answer telephone queries of a non clinical nature.
• Admit, discharge and transfer patients on EPIC.
• Responsible for data entry.
• Act as the EPIC superuser for the ward.
• Maintain all the patient boards with the appropriate consultants names.
• Assist with the completion and collation of menus when required.
• Any other duties as requested.

Obtain, transmit and save information relating to the delivery of a care service:

• To ensure the admission and discharge book is updated daily and liaise with ward staff to resolve any issues that may arise.
• Assisting with data collection as required for the purpose of audits as required.
• Assist the ward staff with collecting information for the friends and family and patients survey.
• Collect and deliver the ward post daily.
• Undertake administrative duties for Ward Manager and Matron, general typing – letters, references, documents, notices for the ward, photocopying etc.
• Carry out other duties required by the Matron commensurate with the grade

Detailed job description and main responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.