Ward Clerk - Surgical Assessment Unit

Job overview

Are you empathetic, hard working and able to work under pressure? Do you want to make a real difference to our clinical teams and our patients?

Then why not join us as a Ward Clerk!

We are looking for a highly motivated, dedicated customer focused individual to join our team on the Surgical Assessment Unit at Colchester Hospital.

You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.

The ideal candidate will have a friendly manner, be hard working and highly motivated with good customer service skills.

If you have excellent communication skills, a professional manner and are committed to being part of a team that provides high quality care we want to hear from you.

This post may close early if we receive a high number of applications.

Main duties of the job

Your duties will include admission and discharge of patients on Trust computer systems, filing of notes, answering phones and liaising with multidisciplinary teams/departments across the trust.

You should be able to work autonomously, be able to prioritise your workload and to work well within a team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone.

It would be beneficial to have NHS experience and possess excellent IT and clerical skills. You will be dealing with the staff and general public so it is paramount that you have good people skills. The working days are Monday to Friday, with some weekend working.

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.