Team Administrator

Job overview

Do you like working as a team? Are you passionate about supporting people’s Mental Health?

An exciting opportunity has arisen to join our Community Services teams as an Administrator for an individual who is keen to develop their skills. We are looking to recruit an experienced administrator to join one of the Barnet Core Community MH Teams, supporting people with Mental Health issues over 18 years of age and within the Barnet catchment areas and provides specialist assessment and pharmacological treatment.  Your duties will include supporting patients and their relatives who are under the community mental health teams as well as providing comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care.

Main duties of the job

The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the teams. The post holder will also be required to cover other services within Springwell Centre to provide support during absence of other administrators.

The perfect candidate will have a flexible approach in providing administration support to the multi-disciplinary teams working with a client group with mental health problems. There will be client and carer telephone contact and, face-to-face contact on daily basis therefore, good communication skills are essential. You should have good organisational skills and have experience of dealing with members of the public. You will need to have good communication and interpersonal skills and have the ability to use your own initiative.

Detailed job description and main responsibilities

Duties you will be responsible for include;

• Ensuring the smooth & safe management of our patient care.
• Attend meetings, taking team minutes, editing, and issuing reports
• Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure.
• Scanning and uploading paperwork on the electronic system.
• To provide a high quality administrative, clerical and reception service for patients and their carers who access the Trust services.
• The post holder will encompass regular telephone liaison with external agencies.
• You will be required to use your initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.

Further duties can be found on the job description and person specification.