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Team Administrator (Adult CMHT)

Derbyshire Healthcare NHS Foundation Trust

Location
Salary
pa, pro-rata
Profession
Administrative and IT
Grade
Band 3
Deadline
31 Oct 2024
Contract Type
Permanent
Posted Date
21 Oct 2024

Job overview

We have a fantastic opportunity for a full time Team Administrator within the busy and dynamic  South Derbyshire Community Mental Health Team.

We are looking for a Team Administrator to support our wider team of clinicians and ensure the general, smooth running of our team admin function.

Main duties of the job

The role of Team Administrator is a challenging and varied post, supporting the day to day running of the Community Mental Health Team.

Responsibilities include answering 'phone calls, which could be from patients, staff members, care homes, social care or community organisations, amongst others.

'Phone calls must be triaged and passed on to the appropriate person, whilst also supporting the caller, who may be distressed or frustrated.

Use of the Patient Record is key to the role, where referrals are inputted, paperwork is uploaded, or patients are discharged from caseload. You will also be responsible for inputting patient information, writing letters and supporting with waiting list management.

The Team Administrator also supports within many clinical and operational meetings, such as multi-disciplinary meetings, business meetings and/or profession-specific meetings.

As the Team Administrator, there are also responsibilities for the prioritisation and delegation of tasks, as well as supervision of other administration colleagues.

The job also requires data collection and production, compiling reports where necessary for management information, supporting both the team and the Trust, in ensuring we are meeting our population needs.

Detailed job description and main responsibilities

Please review the Job Description and Person Specification.  To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site.  You will need to register if you do not already have an account.