Service Improvement Facilitator

Job overview

The post holder will support delegated projects for the Cancer Flow and Performance Team.  This will involve working with cancer teams across that the Trust, providing leadership and guidance to specific service improvement and redesign projects and programmes of work.  The post holder will support delivery of the Trust’s cancer priorities.

• Interview Date: 29 January 2025
• 22 hours 30 minutes/ week
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

The Improvement Facilitator will be an integral member of Cancer Flow and Performance team and supported with membership by the Newcastle Improvement Team, which provides leadership, advice, practical support and training for quality improvement and transformational change initiatives throughout the Trust.

The successful post holder  will utilise appropriate methodology to focus change and improvement initiatives on meeting a range of improvement outcomes, improved clinical outcomes, enhanced patient experience, patient safety, and service efficiency.

They will be responsible for planning, facilitating and delivering specific projects, using appropriate tools and techniques which facilitate optimum operational performance and quality improvement.

The post holder will be expected to act autonomously ensuring that daily tasks and on-going workloads are prioritised and completed in agreed timeframes. They must have excellent interpersonal skills and be able to hold project leads to account. The post holder will handle and manage highly complex and sensitive information about staff, work processes, commercial plans, strategic objectives and barriers to change.

Detailed job description and main responsibilities

• The Improvement Facilitator will be an integral member of Cancer Flow and Performance team and supported with membership by the Newcastle Improvement Team, which provides leadership, advice, practical support and training for quality improvement and transformational change initiatives throughout the Trust.
• They will work with multi-disciplinary teams to initiate, design, plan, control and implement specific projects across the organisation and, in some cases, the wider health and care system.
• They will facilitate education and transformation events
• They will champion and support the concept of continuous improvement and will adapt to the changing needs and requirements of the organisation and the staff within it.
• They will support evaluation of improvement and adapt their delivery and training of improvement on a continuous basis

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.