Senior Healthcare Assistant/Support Worker - Urgent care response Team

Job overview

An exciting opportunity has arisen for 2x enthusiastic and highly motivated Senior Health care assistants (HCA)/Support workers (HCSW)to join our Urgent care response (UCR) team on 6 months fixed term or secondment contracts.UCR is part of the NHS Long Term Plan and Ageing Well Programme to support England's ageing population and those with complex needs.

The Senior HCA /HCSW will be part of the multidisciplinary team delivering care to patients. Support and supervision will be provided by a Registered Professional.

We are looking for people who are compassionate, highly motivated, enthusiastic and possess excellent communication and team working abilities to work within our diverse multicultural community.

With the renewed emphasis on community-based care, this is a great time to join our team and continue your journey.

Main duties of the job

The Senior HCA /Healthcare Support Worker will carry out a range of patient care tasks and duties to enable the team to provide an effective and efficient service within the community setting.   To achieve this, the post holder/s will:

• Competently perform the necessary aspects of care for patients

• Ensure effective delivery of clinical care is provided to patients and that an acceptable standard is maintained.

• Follow Trust policies and provide a safe and person-centred environment for the treatment of patients.

• Participate in personal and practice development activities to maintain standards of care.

Please see the attached candidate information pack for detailed duties and responsibilities of the role.

Detailed job description and main responsibilities

• Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person-centred patient care is delivered at all times.

• To carry out a range of assigned patient care tasks as directed by a Registered Professional to ensure delivery of a high quality of patient care.

• To report observed changes in the patients’ physical/psychological needs to the Registered Professional.

• Performs a range of tests and report results to Registered Professional, e.g. urinalysis, blood pressure, patient observations, take blood samples and similar activities.

• Performs a range of patient care tasks e.g. wound observation and dressings, removal of peripheral cannula, stoma bag changing and reports any issues to the Registered Professional.

• To deal with questions and enquiries from patients, carers and relatives e.g. on the clients’ condition or for any suggestions or complaints that they wish to raise. Where appropriate, refer these to a Registered Professional.

• Assists with the safe transfer of all patients.

• Communicates/liaises with members of the multi-disciplinary team to ensure high standards of patient care.

• Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.

• Assist patients with activities of daily living. This will typically include all basic care including the feeding, bathing and repositioning of the patient under the supervision of a trained Professional.

• Provide support to the registered professional and, where appropriate, other members of the Clinical Team as required.

• To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care.

• Maintain good relationships and an empathic approach to the patient’s’ family, relatives and carers and refer them to a trained professional for any questions they may have on the client’s condition or for any suggestions or complaints that they wish to raise.

• Report observed changes in the patient’s physical and psychological needs.     Please see the attached candidate information pack for detailed duties and responsibilities of the role.