Senior DevOps Engineer

Job overview

Electronic Patient Records (EPR) represents a major IT project in Moorfield’s excellence delivery programme. EPR will collate and consolidate the management of clinical records to support clinicians and colleagues across the trust in making more effective decisions, improving clinical outcomes and patient experience.

Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care. We aim to achieve this through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our team.

Patients are at the centre of everything we do.  Our EPR will help us to ensure that we continue to improve our delivery of services and treatment plans around patient needs. The EPR is designed to wrap around our specialist ophthalmology clinical noting system, OpenEyes, to provide a seamlessly integrated patient record system. Combining this leading ophthalmology centred noting system with the benefits of broader patient-centred record integration is an exciting step forward in supporting trust staff to continue to deliver leading eye care as we get closer to moving to our new centre for advancing eye care, currently known as Oriel, which is being built in Camden.

Main duties of the job

Commonly referred to as ‘DevOps engineers’, development operations engineers support the development and operation of software through tools, environments and practices.

In this role, you will be responsible for underpinning good development processes including managing tools and testing environments, central code control, maintaining development standards and writing software that automates systems.

Some of the core services that you will support is as follows (but not limited to, as business requirements evolve / change):

• Electronic Medical Record (EMR)
• Trust Integration Engine (TIE) – connecting clinical systems, messaging and data
• Data Warehouse
• Internal developed applications

You will have experience with web, development, database and integration technologies (example: APIs). You will have an understanding for service management environments, covering incident, problem, change and release management activities.

You will put people at the heart of everything you do – with a relentless focus on user experience and ensuring all our user needs are met across sites at Moorfields Eye Hospital NHS Foundation Trust.

With the ever-increasing need and interest in the use of digital technology in healthcare, you will be part of a team of Digital, Data and Technology experts that delivers service improvements and keeps at the forefront of new technology.

If you are invited for an interview, you will be required to take a technical test along side the interview.

Detailed job description and main responsibilities

Availability and capacity management

• Ensure the correct implementation of standards and procedures
• Identify capacity issues, and stipulate and instigate the required changes
• Initiate remedial action

Development process optimisation

• Explain the importance of developing process efficiency and the common ways in which processes are optimised
• Identify process optimisation opportunities with guidance and lead on the implementation of proposed solutions

Information security

• Understand information security
• Design solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature

Modern standards approach

• Competently apply a modern standards approach and guide others to do so

Programming and build

• Collaborate with others when necessary to review specifications
• Use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools

Prototyping

• Approach prototyping as a team activity, actively soliciting prototypes and testing with others
• Establish design patterns and iterate them
• Use a variety of prototyping methods and choose the most appropriate

Service Reporting

• Ensure the development and release management platforms are kept up-to-date at all times
• Produce relevant operational delivery and release management reports in a standard format and agreed timeframe
• Work with important stakeholders to discuss any changes in the reporting processes
• Add a commentary that provides an interpretation of the data set

Service support

• Demonstrate a breadth of understanding of service support

Systems design

• Design systems characterised by medium levels of risk, impact, and business or technical complexity
• Select appropriate design standards, methods and tools, and ensure they are applied effectively
• Review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology

Systems Integration

• Define the integration build
• Co-ordinate build activities across systems
• Understand how to undertake and support integration testing activities

Technical specialism

• Demonstrate experience and knowledge of multiple development areas, covering but not limited to - web, development, database and integration technologies (example: APIs).

User focus

• Collaborate with user researchers and can represent users internally
• Explain the difference between user needs and the desires of the user
• Champion user research to focus on all users
• Prioritise and define approaches to understand the user story, guiding others in doing so
• Offer recommendations on the best tools and methods to use
• Use quantitative and qualitative data about users to turn user focus into outcomes

Other Duties:

• Participate in the on-call service
• Occasional work may be required outside of core business hours to support major projects / programmes
• All other reasonable requests
• Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the application landscape.