Senior Carer Liaison

Job overview

The Carer Liaison service in Adult Specialist Services is expanding, following successful implementation of band 3 Carer Liaison roles at Ravenswood and Southfield and the Triangle of Care initiative.

With increasing project work and opportunities for additional staff responsibilities, the service now requires a structure to enable shared workload and future progression.

Who should apply?

Do you already work within the Southfield or Ravenswood Carer Liaison Service and are looking for a new challenge?

Do you have ideas regarding the future of the Carer Liaison service?

Are you feeling confident to take up additional service development responsibilities?If so, we'd like to hear from you. Following successful shortlisting, you will be invited to attend an interview.

Main duties of the job

*To support the development of staff (Band 3) in relation to service user and carer engagement, through induction, training and supervision structures, where appropriate.*To initiate, establish and maintain relationships and support Carers, in managing their carer role.*To carry a caseload of carers and maintain good communication throughout the pathway of admission to discharge*Provide a range of opportunities which enable carers to gain information such as written, verbal and virtual data.*To work with internal and external agencies such as the Patient and Public Engagement Team, Carer Peer Support Workers, Complaints Team, community services and Trust Stakeholders*To create, maintain and encourage opportunities to have the carer's voice heard, such as forums, questionnaires, focus groups and research opportunities.*To be a point of liaison between carer and staff, incorporating the engagement of the service user at, or as close as possible to, admission.*To take a lead on creating, adapting and delivering training to all staff to improve carer awareness*To promote Triangle of Care (ToC) training and stay up to date on ToC projects*To promote the carer liaison service across the wider service and in external settings, such as conferences and forums. Sharing example of good practice and learning from incidents.*To take on delegation from the Service User and Carer Engagement Lead in their absence, chairing meetings, training and events.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.