Senior Business Support Officer

Job overview

The postholder will support the Administration and Business Leads and Service Managers by locally implementing guidelines and protocols for administration services and setting up and developing systems, processes and procedures to support the efficient and effective management of resources against agreed financial and activity targets.

The postholder will assist the Service Manager to monitor and report on quality, productivity, financial, waiting time, access and CQUIN targets, standards and performance indicators. She/he will provide support to the Service Manager with ongoing contract and budget management.

Main duties of the job

Develop reporting processes

review and organise highly unfiltered complex data

Provide high level administrative support to the leadership team

Provide leadership and line management to administrative and clerical staff

Detailed job description and main responsibilities

Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.