Senior Administrator

Job overview

We are looking for 2 Senior Administrator to join the  Typing and Patient Tracking Team at the Queens Centre for Oncology and Haematology at Castle Hill Hospital .

As a Senior Administrator, you  will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers .

The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As a  Senior Administrator you will be involved in the end to end patient pathway providing administrative support to our your line managers within Clinical  Administration Service and the wider organisation.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

Our  Senior Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team.  Our roles are varied and challenging and your day to day duties may include;

• Clinic letter transcription
• Call handling
• Making patient appointments
• Helping track our patients through their journey to ensure a great patient experience

With a starting salary of £24,071 per annum we offer excellent  opportunities to progress within clinical administration.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;

• Communication to support our patients
• Patient focused attitude
• Empathy
• Friendly & Welcoming

The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.

Should you wish to discuss our Senior Administrator position further, please get in touch.

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.