Secretarial Team Leader

Job overview

Permanent | Full-time

We are looking for a Secretarial Team Leader to support the Endocrine/Metabolic Bone Team at Sheffield Children’s. You will work as Senior Medical Secretary, providing essential administrative support to the clinical team, and the daily supervision of administrative team members. You will ensure all clinical correspondence is produced to standard, helping the team meet 18 week referral to treatment targets and maintain efficient patient pathways.

You will have a blend of secretarial and leadership skills, guiding a team while collaborating with consultants and healthcare professionals. Your responsibilities will include managing schedules, handling complex enquiries, and ensuring administrative tasks are completed on time.

If you're enthusiastic, conscientious, and able to manage a busy workload, we welcome your application!

Main duties of the job

Reporting into the Service Coordinator, your responsibilities will include:

• Provide senior medical secretarial support to the clinical team.
• Oversee and allocate work to administrative staff, ensuring completion of tasks.
• Ensure clinical correspondence meets local and national standards.
• Help manage diaries, appointments, and meeting arrangements for the consultants.
• Handle complex enquiries from patients, families, GPs, and external agencies.
• Monitor patient pathways and help ensure compliance with referral-to-treatment targets.
• Support staff training, development, and performance reviews.
• Maintain accurate patient information in the Patient Administration System (PAS).

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.

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