Second Line Support Engineer

Job overview

Job Opportunity: Second Line Desktop Engineer

The Nottinghamshire Health Informatics Service (NHIS) is seeking an enthusiastic and highly motivated Second Line Desktop Engineer to join our team on a permanent basis. This is an exciting opportunity to support the delivery of ICT projects while maintaining excellent service levels for our Business as Usual (BAU) operations.

Providing Information, Communication, and Technology Services (ICT) across the NHS is a key objective of NHIS. We deliver national and local ICT requirements with expertise, innovation, and a commitment to helping our customers do things better or achieve better outcomes.

As part of the Technical Strategic Business Unit, the successful candidate will:

• Take ownership of technical tasks and projects, ensuring the delivery of high-quality ICT services to the Local Health Community
• Ensure our customers receive outstanding customer service
• Work closely with the Second Line Support Team Leader to develop and deliver technical activities across the local health community
• Support the implementation of systems and processes as part of both national and local ICT strategies

This is a great opportunity to work in a forward-thinking, innovative environment where your contributions will help shape the future of ICT in healthcare. You will be part of a supportive team that is committed to continuous improvement and delivering cutting-edge technology solutions.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

Detailed job description and main responsibilities

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.