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An exciting opportunity has arisen in the Referral Management Team for a Clinic Clerk / receptionist.
You will be required to cover all and support the Referral Management Centre, Main responsibilities will include, booking appointments, inputting referrals, dealing with patient enquiries, adding/amending clinics, engaging with the specialities to resolve any issues, and the input of data on to Trust computer systems. An integral part of the role is contacting patients by telephone to book appointments within a call centre environment.
You will be required to project a professional helpful manner and ensuring complete confidentiality is adhered to at all times. You will be working with a busy team and will ideally have some experience of working within this type of environment.
Criteria:
To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.
Please note: This vacancy maybe retracted as a result of being deemed suitable for the redeployment of internal staff.