PTS Systems Trainer

Job summary

An exciting opportunity has arisen within the Patient Transport Service (PTS) for an energetic, dynamic and experienced individual to join our team as a PTS Systems Trainer.

Proven experience in a training position is essential for this role, as well as an ability to design and deliver engaging training programs.

If you are the type of person who likes working in a fast paced environment, can react quickly to change, leads by example and is highly motivated, then we would love to hear from you.

This Band 4 position will support the wider team by providing effective training, assessments and advice on all systems used by PTS to a range of staff, from apprentices to colleagues with a wealth of PTS experience.

The position is full time, 37.5 hours per week, Monday to Friday 0900-1700. Hybrid working between the office and home is available to the successful applicant.

Main duties of the job

The post holder will:

• identify training needs, develop and deliver training and assessments as required on PTS Systems such as Cleric, GRS, telephony systems, PTS Online.
• Create training materials, including user guides and step-by-step tutorials, in a variety of formats.
• Conduct live, virtual, and one-on-one training sessions, tailoring the style of delivery to meet the learner needs of the group.
• Provide ongoing support and follow ups to ensure successful adoption and implementation of learning.
• Monitor and assess training effectiveness.
• Review and update existing training packages as necessary.
• Carry out performance assessments to determine skill/knowledge gaps.
• Maintain a database to record training status of YAS staff, ensuring training is recorded on Trust systems as appropriate.

Job responsibilities

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with service.o Contributory Pension.o NHS Discounts including shops, restaurants, gyms etc.o Car lease and other salary sacrifice schemes.o Dedicated employee assistance and counselling service.o Opportunities for research participation, career progression and ongoing development.o Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html