This job is closed to applications

Location
Salary
£46,148 - £52,809 per annum, pro rata
Profession
Administrative and IT
Grade
Band 7
Deadline
28 Oct 2024
Contract Type
Permanent
Posted Date
07 Oct 2024

Job overview

The post holder will coordinate and provide product development support to the Product Engineering team to support the Digital Services and wider organisation with the development and implementation of standard change methodologies by working within the Product Engineering team and other digital team members to ensure that the right training, frameworks, documentation and support is in place in order to allow for these methodologies to be effectively deployed.

The post holder will also be required to follow agreed methodologies to ensure a sound system of governance is in place at every level of change, this will include supporting the preparation of regular reports on Product Engineering delivery and the maintenance of relevant documentation.

This post holder will be required to ensure effective communication is maintained to ensure understanding of the responsibilities, needs and priorities of the organisation and the potential impact on the Digital Services Division.

The post holder will provide support to projects within Digital Services and across the Trust as assigned.

Main duties of the job

  • Maintain the Product Engineering, project and programme change management methodology and reporting and management systems.
  • Support the introduction of new change management methodologies, reports, and systems across Digital and the stakeholder network under the direction of the Head of Product Engineering and Product Specialist and Delivery Lead.
  • Create regular reports on digital change activities as required, ensuring the information is readily available and kept up to date.
  • Provide support in managing all aspects of digital change administration within Product Engineering and wider Digital Services.
  • Provide support to digital teams in service change and delivery.
  • Support the implementation of new and improved service delivery methodologies and modernisation.
  • To be a resource in specific service development projects across Digital.
  • Communicate information with a wide range of stakeholders.
  • Support the monitoring the delivery of activity, raising concerns in a timely manner
  • To perform such other duties as may be requested from time to time across the Trust to ensure that the Trust objectives are delivered.
  • Support Product Engineering in the planning of any service development including change within the division/directorate as appropriate.
  • Responsible for prioritising own work.
  • Using an iterative, flexible approach to delivery
  • Participating in scrum meetings and product sprints

Detailed job description and main responsibilities

  • Maintain the Product Engineering, project and programme change management methodology and reporting and management systems.
  • Support the introduction of new change management methodologies, reports, and systems across Digital and the stakeholder network under the direction of the Head of Product Engineering and Product Specialist and Delivery Lead.
  • Create regular reports on digital change activities as required, ensuring the information is readily available and kept up to date.
  • Provide support in managing all aspects of digital change administration within Product Engineering and wider Digital Services.
  • Provide support to digital teams in service change and delivery.
  • Support the implementation of new and improved service delivery methodologies and modernisation.
  • To be a resource in specific service development projects across Digital.
  • Communicate information with a wide range of stakeholders.
  • Support the monitoring the delivery of activity, raising concerns in a timely manner
  • To perform such other duties as may be requested from time to time across the Trust to ensure that the Trust objectives are delivered.
  • Support Product Engineering in the planning of any service development including change within the division/directorate as appropriate.
  • Responsible for prioritising own work.
  • Using an iterative, flexible approach to delivery
  • Participating in scrum meetings and product sprints
  • Understanding and managing risks to deliver projects in a rapid, iterative manner.Implementing best practice
  • Creating and delivering product visions, strategies and roadmaps, focusing on outcomes, not solutions
  • Understanding of user needs and defining the minimum viable product to deliver those needs using your passion for technology
  • Gathering opinions from multiple stakeholders and making confident, educated decisions on priorities
  • Collecting Voice of Customer and being highly user focussed and identify key needs and pain points
  • Articulate and understand the value of products, translating the product vision into deliverable goals.
  • Working with highly skilled, multi-disciplined teams
  • Dealing with conflict resolution and the ability to motivate a team, especially when under pressure.
  • Experience in working in an agile environment
  • Knowledge of scrum and agile software development methodology
  • Background of product management principles and approaches
  • Positive and optimistic outlook, looking for solutions and thinking outside the box
  • Ability to prioritise effectively
  • An understanding of design quality standards and user centred design principles
  • Strong communication skills, understanding of the audiences and being able to verbalise and present the product/vision to a wide range of stakeholders across varying seniority levels