Pre-Assessment Administrative Assistant - Peterborough

Job overview

Join Our Team as a Pre-Assessment Administrative Assistant Efficient, Professional, and Patient-Centred Care

Are you organised, detail-oriented and passionate about providing exceptional support? We are looking for a dedicated Pre-Assessment Administrative Assistant to join our team and contribute to the smooth running of our Pre-Assessment Service.

In this vital role, you will be responsible for efficiently arranging pre-assessment appointments for patients, ensuring that the digital pre-assessment system is consistently updated. You will work closely with the Pre-Assessment Team, providing crucial administrative support, while offering patients a choice of appointment dates with reasonable notice, aligned with their treatment plans.

If you are committed to professionalism, patient care, and enjoy working in a fast-paced environment, we invite you to apply for this role.

Main duties of the job

• Schedule patient pre-assessment appointments, ensuring a variety of date options are offered in accordance with the Treatment Commencement Date (TCI).
• Respond to patient and staff queries promptly, escalating to clinical staff when necessary.
• Support the Pre-Assessment Team with administrative tasks to ensure seamless service delivery.

Detailed job description and main responsibilities

Please see attached detailed Job Description and Person Specification for more information regarding this role.