Phlebotomist

The post holder must ensure the blood samples are suitable for analytical, therapeutic or diagnostic testing and purpose. Adhering to all Trust Protocols, Policies, Procedures and relevant Health and safety legislation at all times.

The post holder will participate in providing a service 7 days a week including bank holidays

The post holder is responsible for the day-to-day supervision of all Phlebotomy functions and assisting the Operation’s Manager & Clinical Governance and Quality Lead (Pathology, Human Tissue) in clinical auditing, develop and implement policies, procedures and programs that will ensure compliance with existing regulations and best practices. To be responsible for planning, supervising and scheduling of Phlebotomy staff and data entry to ensure a robust, reliable & efficient service to internal service users. To lead the phlebotomy team and ensure a clean, comfortable and safe environment for patients using the service.

The post holder is responsible for ensuring all phlebotomy staff trainings are completed, up to date and documented.

The post holder is also responsible to act as an assistant and provide support to the Operation’s Manager & Clinical Governance and Quality Lead (Pathology, Human Tissue) in all aspects of service provision within Phlebotomy.

Human Resource Management

The post holder will provide first line support to the junior phlebotomists and participate in their training, education and appraisal including the setting of objectives based on service needs.

Education and Training

The post holder will be expected to undertake training and development as directed and take reasonable steps to maintain up to date professional knowledge for proper performance of role, including maintaining portfolio of continuous professional development as required.

The post holder is required to positively participate in an appraisal system.

Equipment

Competency Based Appraisal

The post holder will be appraised on an annual basis and the process will include a review of the past year’s performance, setting of aims and objectives for the coming year and identification of educational needs.

Quality

The Trust aims towards maintaining the goodwill and confidence of its own staff and of the general public. To assist in achieving this objective it is essential that at all times, employees carry out their duties in a courteous and sympathetic manner.

Data Protection Act 1998

To ensure compliance with all Trust policies and those procedures relevant to the area of work at all times maintain high levels of confidentiality and information security, complying with the relevant legislation such as the Data Protection Act and the Computer Misuse Act.

Where any processing of information takes place (paper records or electronically) ensure that the data is of good quality, accurate and relevant for purpose.

Infection Control and Prevention

The post holder is required to:

Safeguarding Children

Everyone employed by the Trust regardless of the work they do has a statutory duty to safeguard and promote the welfare of children. When children and/or their carers use our services it is essential that all child protection concerns are both recognised and acted on appropriately. You have a responsibility to ensure you are familiar with and follow the child protection procedures and the Trust’s supplementary child protection guidance which is accessed electronically on the Trust's Intranet site. To ensure you are equipped to carry out your duties effectively, you must also attend child protection training and updates at the competency level appropriate to the work you do and in accordance with the Trust's child protection training guidance.

Safeguarding Adults

Everyone employed by the Trust regardless of the work they do has a duty to safeguard and promote the welfare of vulnerable adults. When patients and/or their carers use our services it is essential that all protection concerns are both recognised and acted on appropriately. You have a responsibility to ensure you are familiar with and follow Trust policies in relation to safeguarding vulnerable adults. To ensure you are equipped to carry out your duties effectively, you must also attend vulnerable adult protection training and updates at the competency level appropriate to the work you do and in accordance with the Trust's vulnerable adult protection training guidance.

Communication

A high standard of communication is required as the post holder will be responsible for liaising with internal and external customers. This could include visitors to the hospital as well as staff members and students. Both written and verbal skills are required for this position. Whilst the information they deliver is straightforward they must be able to deliver in a clear an accurate manner. In addition to this the post holder should be able to receive, understand and interpret information in an efficient manner. This is the same for both written and verbal information.

Management

The post holder is not directly responsible for the management of staff although is involved in their training and development. The post holder should be available to advice / comfort staff in need and be able to call upon the relevant departments for assistance.

Effort and Environment

Physical

The post holder is required to carry out tasks which require mastery of a range of sensory or physical techniques, often dealing with fine instruments and equipment. A deal of concentration and precision is essential in applying these skills and may require considerable physical effort.

Mental

Occasional requirement for long periods of concentration when taking blood samples or carrying out specialist investigations.

Emotional

As patient contact is immense, exposure to distressing or emotional circumstances is common.

Working conditions

Exposure to unpleasant working conditions is frequent as is exposure to contained, controlled infectious material e.g. blood samples