Patient Transfer Liaison Assistant - SAU

Job overview

We are recruiting for a Patient Transfer Liaison Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patient.

You will be joining our new Surgical Assessment Unit (SAU) at Lister Hospital. Our SAU provides a specialised service for the rapid assessment and treatment of a variety of surgical complications covering several specialties.

In this role you will support the nursing staff with the transfer of patients to/from SAU as instructed by the Manager or nurse in charge. You will be expected to have a good eye for detail and great customer service skills.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

As a Patient Transfer Liaison Assistant your main day to day responsibilities will be to undertake the transportation of patients to and from the Unit to other clinical areas within the hospital and assist with the transfer of patients from trolley to trolley/bed.

You will collect and transport medical devices, pathology specimens, x-rays and from pharmacy, as well as supplies, parcels, letters, and ad-hoc small items.

In this role you will also assist with sorting and stocking of stores and preparing patients areas e.g. making beds, cleaning room equipment and furniture, as well as carrying out ancillary duties of a general nature such as furniture removals, transfer of equipment to other areas of the hospital. This will include the assembly and basic maintenance of equipment.

You will also deal with general enquires from staff, patients, visitors, and members of the general public in a helpful and courteous manner.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.