Outpatient Receptionist
Countess of Chester Hospital NHS Foundation TrustSearch for more jobs in Chester
Job overview
Post 1 - Working : 37.5 hours per week (Working Monday - Friday)
Post 2 - Working: 31.5 hours per week (working Monday - Thursday
We are looking for two highly motivated individuals to provide comprehensive Outpatient Reception Service to The Countess of Chester Hospital, as directed by the Team Leaders.
Candidates must be flexible to help us achieve a safe, kind and effective service.
Main duties of the job
Key Responsibilities
- Providing a full outpatient reception service to the patients attending hospital.
- To ensure the accuracy of data on the hospital information system (EPR+) and timely production of statistics and information relating to a patients appointment.
- To be responsible for requesting and collecting case notes as necessary for short notice clinic appointments.
- To administer any changes relating to clinics ensuring current targets are still achieved and monitor clinic capacity using the hospital computer system ensuring all slots are utilised and clinics do not exceed prescribed numbers.
- To send appointment details and relevant correspondence to patients.
- To deal with enquiries from patients, wards, GP’s and other departments.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application