Ophthalmology Clerical Officer

Job overview

The busy Ophthalmology department at Epsom and St Helier Trust has an exciting opportunity for a full-time administrator/ receptionist. This role is cross-site covering our busy ophthalmology reception desks at both hospitals and working in the administration pod at St Helier Hospital.

This role provides high-quality patient care through dedicated administrative and clerical support and strong teamwork. The post holder will support administrative functions relating to our patients’ care pathways including answering telephones, booking new and follow up appointments, monitoring the outpatient waiting list and working on the reception desks as required. This is an exciting role working with a large team of healthcare professionals and is an excellent first step for someone interested in pursuing a career in the NHS.

Main duties of the job

If you are an experienced IT literate administrator or receptionist with excellent customer service skills seeking a fresh challenge in a fast-paced, friendly service, this could be your role.

Duties are varied and include checking in emergency and elective patients; booking and rescheduling appointments and minor surgeries; arranging diagnostic tests; answering telephones; monitoring waiting lists, and other administrative functions. The office core hours are between 8 am – 6 pm Monday to Friday.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach the maximum limit.