Operations Manager

Job overview

Job title: Operations Manager for Urgent and Emergency Care

Hours per week: 37.5 hours per week (On-call Rota) (flexible and full time)

Perm/Fixed Term: Permanent

Salary: £53,755 - £60,504 per annum

Closing Date: 26th December 2024

Interview Date: 16th January 2025

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

Main duties of the job

• An exciting opportunity has arisen to join the Urgent and Emergency Care Directorate at George Eliot Hospital as an Operations Manager, supporting the UEC Leadership Team with the operational management of services.
• As the Operations Manager you will be responsible and accountable for the operational management and performance of a number of specialties; providing strong visible leadership in partnership with the Heads of Service, Clinical Leads and Directorate Management Team, driving through ambitious targets to continually improve operational and financial performance.
• You will possess exceptional leadership and communication skills and will be required to provide strong operational management on a daily basis. Experience in managing services within an acute setting, staff and budgets and implementing change is essential and having the confidence to work at a senior level.
• This post is integral to the operational running of the Urgent and Emergency Care Directorate and will play a major part in supporting the delivery of all access targets.
• The successful candidate will use their own leadership and operational experience to support the provision of high quality patient care and develop strong relationships with partners across the organisation.
• We are committed to achieving Equal Opportunities and operate a No Smoking Policy.

Detailed job description and main responsibilities

• Support the Deputy General Manager in developing service development plans to align national direction/strategies and local priorities, considering the necessary changes in current practice and resourcing implications.
• Identify areas of service improvement and opportunities.
• Lead the infrastructure which measures performance within the service / directorate (including RTT reports, waiting lists, discharge summary completion, outpatient new to follow up ratios, diagnostic treatment status, length of stay) Ensure data validation is completed to achieve required national and local RTT targets and milestones.
• Work across the division to ensure that the emergency access standards are consistently met for all patients.
• Communicate clearly and effectively with staff to ensure they are kept up to date with divisional business plans and operational requirements.
• To manage administration and support staff employed within service / directorate.
• Manage timely and effective recruitment and retention of staff in conjunction with the Human Resources department.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.