NHS 111 Integrated Urgent Care Clinical Advisor

Job overview

NHS 111 Integrated Urgent Care Clinical Advisor

Do you want to make a difference during these unprecedented, uncertain times?

We have exciting opportunities for reliable and passionate nurses or paramedics to give 100% patient care in a controlled environment.

Are you looking for a role with less physical demands and flexible hours? We offer a variety of shift patterns.

NHS 111 Clinical Advisors salary: Band 6 (£35,392 - £42,618 pro rata, per annum) + unsocial hours allowance as per Section 2 Agenda for Change.

Main duties of the job

Working with NHS 111 is a demanding but highly rewarding career where you’ll realise you’re making a difference to patients who use the service every day.

Calls will be directed to you when patients require clinical advice. By using a combination of your triage experience and our NHS Pathways software, you’ll ensure the patient receives the most suitable treatment tailored to their needs. Treatment can range from self-care and advice to referring patients to other services.

You need to be a good communicator with an excellent telephone manner. It is essential that you are computer literate and keen to learn new skills. You must be passionate about high quality patient care and be caring and able to remain calm under pressure.

Training:

You will need to be able to commit to a 9 week full time training programme which will be fully paid. The 9 weeks training consists of classroom based training, listening to calls and coaching in the call centre and learning the clinical part of pathways.

Detailed job description and main responsibilities

Essential requirements:

• NMC registration
• HCPC registration
• Registered general nurse (RN1, RNA)
• At least 3 years minimum post registration  experience
• Triage experience
• Ability to remain calm under pressure
• Good level of computer literacy
• Ability to communicate effectively
• Recent professional clinical experience
• Prepared to work 5/8 weekends in a 4 week period (shifts are 6/8 hours in length)

Desirable requirements:

• Motivated towards further professional development
• Understanding of Clinical Governance and audit practices
• Flexible working approach