Medical Secretary

Job overview

An exciting opportunity has arisen for a highly motivated, calm and methodical team player to become a medical secretary and provide essential administration within the Department of Dermatology which is part of the Surgical Directorate. We are currently recruiting for a part-time Medical Secretary for which the nominal base will be Darlington Memorial Hospital and working days can be determined at interview; offering both agile and flexible working following a period of training.

Working in a friendly team, our Medical secretaries are an excellent resource, ensuring Consultants have all the administrative support they require.

The Department of Dermatology is a friendly, supportive, busy but a welcoming directorate.

Main duties of the job

Full Range of secretarial duties to the Dermatology / Biologics Team

Audio Typing

Data Input

First point of contact to the patients

Track & trace investigations in order to meet 18 week pathway requirement

Job responsibilities

ADDITIONAL TO BAND 2 SECRETARIAL SUPPORT OFFICER

To provide a full range of confidential secretarial/administrative support to supporting clinical staff, working with minimal supervision

To undertake typing and distribution of clinical and other patien related and general correspondence, dictated by Consultants and supporting clinical staff, to achieve Trust standards of accuracy and timeliness

To be the point of contact for staff, patients and others within and outside the organisation, responding to external and internal telephone enquiries, taking appropriate and timely action required, including making appointments, giving non clinical advice, onward referral to relevant department etc

To receive and respond to internal and external correspondence, taking appropriate and timely action as required, in accordance with Trust and/or departmental standards and processes

To book investigations and any necessary follow-up appointments, as directed by clinical staff, ensuring test results are presented to medical staff on receipt, where these are not available electronically

To maintain accurate patient and GP details on the Trusts central and local Patient Administration and Clinical Systems, as required

To ensure patient information is bar-coded correctly for scanning into the electronic clinical document management system ECDMS

To manage electronic diaries, as required

To support arrangement of on call rotas, as required

To organise meetings, including arranging venues, preparing agendas, collating and issuing papers and attending for taking and production of minutes, as required

To operate efficient and up-to-date administrative systems and processes for all office tasks

To maintain accurate and timely data entry to databases to meet service requirements

To prioritise own workload to meet the needs of the patients and Consultants and ensure all deadlines are met

To support new and/or less experienced staff, as directed by line manager/head of service

To provide cover as required during absence of colleagues

ADDITIONAL TO BAND 2 SECRETARIAL SUPPORT OFFICER

To provide a full range of confidential secretarial/administrative support to supporting clinical staff, working with minimal supervision

To undertake typing and distribution of clinical and other patien related and general correspondence, dictated by Consultants and supporting clinical staff, to achieve Trust standards of accuracy and timeliness

To be the point of contact for staff, patients and others within and outside the organisation, responding to external and internal telephone enquiries, taking appropriate and timely action required, including making appointments, giving non clinical advice, onward referral to relevant department etc

To receive and respond to internal and external correspondence, taking appropriate and timely action as required, in accordance with Trust and/or departmental standards and processes

To book investigations and any necessary follow-up appointments, as directed by clinical staff, ensuring test results are presented to medical staff on receipt, where these are not available electronically

To maintain accurate patient and GP details on the Trusts central and local Patient Administration and Clinical Systems, as required

To ensure patient information is bar-coded correctly for scanning into the electronic clinical document management system ECDMS

To manage electronic diaries, as required

To support arrangement of on call rotas, as required

To organise meetings, including arranging venues, preparing agendas, collating and issuing papers and attending for taking and production of minutes, as required

To operate efficient and up-to-date administrative systems and processes for all office tasks

To maintain accurate and timely data entry to databases to meet service requirements

To prioritise own workload to meet the needs of the patients and Consultants and ensure all deadlines are met

To support new and/or less experienced staff, as directed by line manager/head of service

To provide cover as required during absence of colleagues