Medical Secretary

Job overview

To provide an efficient medical secretarial service to the clinicians and their team in respect of NHS work

To work flexibly with or alongside medical secretarial staff, clinicians, health records staff and other teams when required.

St Oswald's Hospital is a community hospital based in Ashbourne and forms part of University Hospitals of Derby and Burton, we are a small very friendly team who work closely together and always strive to make the patient experience the best, we have lovely social times together outside of working day too.   St Oswald's is a nice fairly new building with large offices and a lovely working environment.  We work closely with the other community hospitals, Ilkeston, Ripley, Heanor and Long Eaton.

Main duties of the job

To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team, ensuring that all queries are answered within agreed timescales and quality standards

Sourcing and tracking of casenotes

To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team

An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhere to these policies according to National Trust Guidelines.

Validation of clinic outcome forms

Working to strict Trust and Government policies and waiting list management and 18 week guideline

Accurately informing patients/clinicians of outcomes and information to influence service delivery for all patients including waiting lists queries.

Liaise effectively with wards and departments with the hospital to escalate any urgent problems to a senior manager and provide secretarial support/cover for colleagues during absence

Closing date of applications: 23 October 2024

Interview date:  06 November 2024

If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions.

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers