Medical Secretary - Gastroenterology

Job overview

The Division of  Medicine has a vacancy for a Full time medical secretary to work within the Gastroenterology department.

We are looking to recruit someone who can provide a comprehensive medical secretarial cover to the Gastro Department.  Personal organization,  well developed communication skills and the ability to prioritise workloads and juggle ever-changing priorities are also essential,  as is the flexibility and ability to demonstrate working in a fast paced environment.   We are looking for team players who are able to work on their own initiative. If you feel you have the necessary qualities and skill set we would be delighted to hear from you.

Main duties of the job

To provide comprehensive secretarial and administration support, typing of clinic letters, handling first line enquiries from patients, relatives and staff and coordinating waiting lists and clinics for an assigned group of clinicians.

Detailed job description and main responsibilities

1. To provide a comprehensive, medical audio and word-processing service to the clinical team. This includes typing of clinic letters, taking & typing of minutes at meetings, discharge summaries and medico-legal reports.

2. Obtaining medical notes to assist the clinical team with the management of appointments, keeping track of referrals to ensure patients are promptly reviewed and appropriate follow up arrangements are in place in line with the  patient pathway.

3. To answer the telephone promptly and politely; telephoning patients where appropriate using tact, discretion and empathy in all situations.

4. Liaising with patients and relatives, providing routine information e.g. about appointments or clinic information, which may require tact and persuasive skills or where there are barriers to understanding.

Please refer to JD for more details