Medical Secretary - Cardiology

Job overview

An exciting opportunity has arisen for the position of a Medical Secretary role within the Cardiology Department.

The Medical Secretary role is challenging and will require attention to detail as well as being able to work under pressure.

The post holder will work alongside the Admin Lead, and the MDT which includes consultants, nurses and a wider admin team. The successful applicant will work closely with the consultants to deliver high quality care.

This is an exciting time for clinical service lines at Bedfordshire NHS Trust following the merger of Bedford Hospital and Luton and Dunstable Hospital in April 2020.

The successful candidate will need to be compassionate, resilient and self-motivated. This includes a positive approach to team working and have excellent interpersonal and problem solving skills. The ability to produce high quality work to timelines whilst managing conflicting priorities is essential.

If you are an excellent communicator, passionate about providing high quality care and you thrive in a complex and fast-paced environment we would love to hear from you.

Main duties of the job

• 1.    To effectively plan, prioritise and efficiently organise own workload on a daily basis to ensure all tasks are completed in a timely manner. 2.    To provide a complete administrative service which includes Word processing, audio-typing, distribution of internal and external post, and organising/ managing an effective filing system thus ensuring results and correspondences are up-to-date in the patient notes. 3.    To be responsible for providing and receiving patient information, including results of investigations, and maintaining tact and diplomacy at all times with due regard to confidentiality. 4.    To work responsively in a courteous and diplomatic manner, in order to meet urgent deadlines e.g. complaints and requests for information, ensuring patient confidentiality is maintained. 5.    To organise and maintain the consultants diaries ensuring relevant information is disseminated appropriately. Organise regular and/or ad-hoc meetings as required. 6.     To assist in the timely reply of Advice and Guidance requests via email and ensuring the response is uploaded to the appropriate systems. 7.    To work alongside the Admin lead, Outpatient Team and 18week Team to ensure clinic slots are appropriately prioritised. 8.     Assist colleagues in providing a reasonable level of cover for the work of absent secretaries and/ or audio-typists when necessary.

Detailed job description and main responsibilities

The post holder will be responsible for providing a comprehensive medical secretarial service to Consultants, Specialists Nurses and other key team members within the Cardiology department.

The medical secretary is instrumental to the smooth running of the office as well as the organisation of the consultant’s workload.

The post holder will need to work without supervision by using their own initiative when dealing with enquires, have the necessary skills to communicate with people at all levels, and to overall maintain a high standard of service to meet the needs of each patient.