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To provide full PA and secretarial support to the Chemical Pathologists at Stoke Mandeville and High Wycombe for duties associated with the Lipid Clinic and also duties to the clinical head of the Biochemistry Department. The ability to communicate effectively with colleagues, other members of staff, consultants and general practitioners is essential, as is the ability to deal politely and sensitively with patients and their relatives.
This is a busy role and the post holder will need to manage their own workload in an environment of frequent interruptions and conflicting demands. The post holder must therefore have the ability to rapidly assimilate information, prioritise needs and respond in an appropriate and timely manner.
To provide a complete secretarial service, including audio transcription of medical dictation and ensuring appropriate follow up action is taken. Deal with queries, either by telephone or face to face from patients regarding attendance at the lipid clinic. Liaise with medical records regarding the operation of the Lipid clinic. Other general secretarial duties including filing and photocopying.
Sort and return clinic notes to the medical records department after each clinic.
Arrange diary appointments for company representatives etc for the consultant chemical pathologists. Use the hospital Care Record Service (CRS)/Care Flow for clinic functions in line with the trust policy and procedures, including taking new referrals and booking patients in, also follow up appointments after each clinic.
This is a part post working 25 hours per week, Monday-Friday 9-2pm
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.