Life Science Key Account Manager (XN09)

Job summary

Expected Shortlisting Date:

10/01/2025

Planned Interview Date:

22/01/2025

The Life Science Key Account Manager, will work as part of a national Research Delivery Network (RDN) Industry facing team to develop and manage relationships with Life Sciences companies, and the NIHR wider stakeholders within the clinical research environment to attract and grow clinical research delivery in the UK.

Using horizon scanning data, business intelligence, NIHR expertise and relationships, the postholder will provide a tailored service to key accounts as a single conduit, representing the RDN nationally.

The post holder will promote the RDN services and will work closely with other key industry facing teams to explore opportunities and enable access to NIHR infrastructure.

The postholder will support the marketing of NIHR services to Industry and contribute to the shaping of new projects and services that meet the needs of Life Sciences customers. The postholder will proactively develop a profile across the RDN and work collaboratively with internal and external stakeholders.

Main duties of the job

Develop relationships with Life Sciences companies and NIHR stakeholders to enhance clinical research delivery in the UK.

Provide clear leadership to empower teams, drive innovation, and contribute to the development of RDN Life Science strategy.

Act as an ambassador for RDN, lead projects to improve research delivery, and advocate for key accounts.

Use business intelligence to identify opportunities for key accounts, support operational and strategic planning, and address barriers to study site setup and recruitment.

Lead staff performance and development through PDRs.

Oversee service delivery to meet quality, financial, and performance targets.

Develop and implement business plans, ensuring consistent service delivery

Monitor resource efficiency, KPIs, and troubleshoot performance issues with research sites to improve delivery across the RDN.

Build and maintain relationships with stakeholders.

Present data on research capacity and performance to internal and external teams.

Foster a culture of continuous improvement

Provide expert knowledge in commercial research delivery across health and social care, contributing to strategic decisions

and service improvements.

Job responsibilities

The National Institute for Health and Care Research (NIHR) is funded by the Department of Health and Social Care (DHSC). NIHR works in

partnership with the NHS, universities, local government, other research funders, patients and the public. The NIHR funds, enables and delivers world-leading health and social care research that improves people's health and wellbeing and promotes economic growth.

NIHR is a major funder of applied health research in low and middle-income countries. The whole of England will be supported through 12

NIHR Regional Research Delivery Networks (RRDNs). The RRDNs will work with the national Research Delivery Network Coordinating Centre (RDNCC) to provide a joint RDN leadership function so that the NIHR RDN as a whole functions as a single organisation with a shared vision and purpose across England.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.