Lead Pharmacy Technician - Dispensaries

Job overview

Hello!

I'm Prit, I'm the Chief Pharmacy tech in Operations at Sandwell and West Birmingham NHS Trust.

The Pharmacy Department at SWB has officially moved into our brand new Midland Metropolitan University Hospital (MMUH) and we are looking to welcome an ambitious, driven and motivated Pharmacy Technician to lead our Dispensaries.

Are you a registered Pharmacy Technician who has a passion for working within the dispensary? Do you have exceptional leadership qualities and can motivate staff and provide structure and leadership across the dispensary services at SWB? If so, this role is for you.

You will be supported by the Chief Pharmacy Technician in Operations, another Lead Technician in Dispensaries, Dispensary coordinators in overseeing the day to day dispensary workload and staffing, ensuring that service standards and targets are met including; prescription turnaround times, accuracy, cost effectiveness and customer service standards. You will also be involved in the continuous quality service improvements throughout the dispensary services.

We also have another new state of the art Pharmacy Dispensary (Sheldon Block Pharmacy) which you will be overseeing which is due to open early 2025.

**Previous applicants please do not apply**

Main duties of the job

Main duties of the job are the following:

- Provide leadership and management of staff, processes, procedures and workload/workforce planning and development of the dispensary services.

- Ensure patients and staff receive excellent service and medications are dispensed in a safe and efficient manner which meets set KPIs.

- To manage risks, errors and near misses in the various dispensary environments, ensuring risks are identified and mitigated.

- To coordinate and lead on investigations and outcomes to incidents, errors and complaints received regarding the dispensary environments.

- To continuously contribute to service improvements

Detailed job description and main responsibilities

Please see the attached Person Specification and Job Description for an overview of the key tasks and responsibilities of the role.