Housekeeping Supervisor

Job overview

Lincolnshire Partnership NHS Foundation Trust is recruiting for a Housekeeping Supervisor to join our female acute treatment ward at Ash Villa, in Sleaford.

About the Role and You:

We are looking for friendly, reliable, and hard-working candidate who will be flexible, and organized with good interpersonal and communication skills.

This role will include supervising a small team of housekeepers and supporting provision of good quality safe catering and cleanliness.

All general housekeeping duties will be required within a mental health inpatient environment to set procedures and to ensure the cleanliness of a hospital environment is maintained to a high standard in accordance with CoSHH, Health and Safety and Infection Control measures in place. This will additionally include the support and serving of patient mealtimes, therefore direct patient contact will be required.

You will be a team player and have the ability to use your initiative to prioritise and organise daily duties, whilst maintaining the Trust Values (Compassion, Pride, Integrity, Valuing Everybody, Innovation and Collaboration).

The unit is operational 7 days a week therefore weekend and bank holiday cover will be required to ensure that we have sufficient housekeeping services at all times.

Main duties of the job

To assist and lead in the delivery of a quality housekeeping service achieving the highest possible standard of cleanliness and environment for patients, visitors and staff at all times.

Supervise effective and efficient housekeeping services that meet agreed Trust policies, procedures and Housekeeping operational procedures.

Responsible for the standards of cleanliness and hours worked in their areas of responsibility including the management of working rosters and cleaning chemicals.

The post holder will ensure there is ownership of Housekeeping, Patient Catering, Estates Maintenance and Soft FM customer services for all patients, staff and visitors who attend the ward areas

The post holder will need to be fully aware of the Trust’s Values & Behaviour Framework and act accordingly

Detailed job description and main responsibilities

General •    To oversee all housekeeping duties and be the focus for all Facilities services provided to patients in the ward areas.  •    Maintain efficient and accurate records and carry out quality cleaning audits in line with the NHS National Standards of Cleanliness and the Trust operational procedures. Inform the ward manager of the outcome of audits and agree actions plans ensuring action is taken if necessary. •    Liaise with Facilities Team regarding all support service contracts including but not limited to catering, window cleaning, pest control, housekeeping, linen, waste and removals. •    To promote a safe working environment within Housekeeping, ensuring the safe use and storage of all equipment and materials. •    Ensure staff are provided with, and wear, the correct uniform and personal protective clothing where necessary and act as a role model in this respect. •    Ensure all Estates & Facilities issues are raised with the relevant team and liaise with contractors on site as required •    Ensure that sufficient stock levels of cleaning materials, foodstuffs and equipment are maintained. •    Liaise with catering providers on a routine basis and ensure food provision and service is maintained •    Liaise with clinical staff and patients regarding suitable menu for patient meals and ensure this is refreshed regularly, taking into account patient feedback. •    Ensure Food Safety folder is kept up to date and that all temperatures and timings are accurately recorded. •    Supervise housekeeping staff on day to day issues and arrange rosters to provide adequate cover for annual training/sick leave/annual leave and record within budget •    Identify and record all training needs for housekeeping and supervised staff •    Carry out all training with housekeeping staff when required •    Ensure housekeeping and supervised staff attend all mandatory training and other training appropriate to their role. •    Order cleaning materials, equipment and chemicals in a cost effective manner and maintain adequate levels of appropriate stock. •    Order/maintain adequate stock of clean, quality linen.  Liaise with Facilities as required •    Identify any shortfalls within the cleanliness and environment of the ward/unit and bring to the attention of appropriate person/department, implementing action to address issues as required. •    Monitor and record required audits that ensure national standards are being met  •    Advise/recommend adjustments to work schedules and rosters for supervised staff. •    Ensure all documentation such as cleaning schedules, CoSHH, Risk Assessments and method statements relating to cleaning, are maintained. •    Ensure all maintenance issues are reported and addressed •    Contribute to the comfortable patient/client environment •    Assist in the recruitment/interviewing of supervised staff •    Ensure communications with supervised staff as required •    Provide housekeeping cover on the ward during absences