Healthcare Assistant ENT Outpatients

Healthcare Assistant Band 2

Full time 37.5 hours per week. Permanent post

An exciting development opportunity has arisen to join our ENT Outpatients team as an HCA Band 2.

We are looking for an individual with a good standard of education, with English and Maths GCSE at grade A-C (or predicted), excellent verbal and written communication skills. Promoting a professional corporate image, you will care for patients in general out-patients.

Previous applicants need not apply

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Reporting directly to the ENT out-patient sister, you will work as a member of the multidisciplinary team, supporting staff in all aspects of clinical care, clerical roles, stock maintenance, cleaning, and management of equipment.    You will provide an efficient, helpful and friendly service for patients, carers and members of the multidisciplinary team.

The out-patient service works collaboratively with the consultants, specialist nurses, health records and appointments to strive for a seamless patient focused service. We are dedicated to ensuring a high standard of safety and quality of care is delivered and we continue to embrace challenge and improve our service. We pride ourselves in having strong leadership and encourage staff involvement and engagement.The department is open Monday to Friday 08.00 to 18.00, although occasionally there are some clinics run outside these times.

DUTIES AND RESPONSIBILITIES

Clinical Support

Communication

1        Assist in maintaining a safe environment, for yourself and others, taking reasonable care to avoid injury and co-operate with the Trust to meet statutory requirements.

2. All employees have a duty to report any accidents, complaints, defects in equipment, near misses and untoward incidents, following Trust procedure.

3. Ensure Health and Safety legislation is complied with at all times, including COSHH, Workplace Risk Assessment and Control of Infection.

4. Dispose of clinical and other waste, sharps, and soiled linen.

5 . Clean and disinfect equipment, as needed.

6. Help prevent the spread of infection by damp dusting as needed.

7. Maintain high standard of hand hygiene, for yourself and others, in accordance  with Trust guidance.

8. The post holder must comply with all relevant policies, procedures and training on infection prevention and control.

Training and Development.

Quality and Standards

Confidentiality

Codes of Conduct and Accountability

Safeguarding Children and Vulnerable Adults

Valuing Diversity and Promoting Equality

The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.