Health Content Officer

Job overview

Our mission is to make sure everyone using our services has easy access to reliable, inclusive, and clear healthcare information. We're looking for a content creator with the experience and energy to help us maintain and develop our extensive health content portfolio.

In this role, you’ll work on a wide variety of healthcare information for clinical services across our 5 hospitals and community sites. You’ll contribute to public-facing content through our website, leaflets, films, podcasts, and apps. And you’ll help ensure our information is evidence-based, in line with our robust processes that underpin our PIF TICK accreditation.

You will have exceptional editorial skills and be able to turn complex clinical information into clear and concise copy. You will also be comfortable using content management systems to produce web content, and have a good understanding of user-centred content design and accessibility.

Main duties of the job

Please read the job description and person specification documents for further information. If you need accessible versions, please contact [email protected]

Detailed job description and main responsibilities

Job summary

The  health content team is responsible for developing and updating high-quality resources, designed to meet the needs of our patients, and their families and carers.

We produce hundreds of patient information resources a year. The majority of this is written content on the Trust’s website, but we also work on leaflets, books, films and other digital projects.

The health content officer will work closely with clinical teams from across the Trust to develop accessible and clear information, in line with our policy and approval process. The post holder will also work closely with health content leads (staff in each clinical specialty with an interest in health content) to help govern our resources.

The post is suitable for someone with significant or substantial experience in digital content management, and additional experience in publications, editorial, communications or patient involvement. It is suitable for someone with excellent verbal and writing skills, and attention to detail.

The post holder will work with the wider communications team to raise awareness of the value of good health information, our processes and the range of information we have available. The quality of our health information has been recognised by awards from the BMA and the Bupa Foundation.

Key relationships

• Health content team (health content manager, 2 senior health content officers and 3 health content officers)
• Head of digital communications and health content
• Director of communications
• The wider communications team
• Directorate health content leads (health content group)
• Drugs and Therapeutics Committee
• Clinical and support staff throughout the Trust
• Communications staff across King’s Health Partners

Main duties and responsibilities

• Write, edit and oversee the production of high-quality health content.
• Use advanced content design and writing skills to produce information in a well-formatted layout and structure, with a focus on user experience, health literacy, inclusivity and accessibility