Health Care Support Worker

Job overview

An exciting opportunity has arisen for a healthcare support to join the Lincoln City Locality Team. If you are passionate about making a difference to the lives of people using our services and their families, we have the perfect role for you.  Join our team as a mental healthcare support worker and alongside registered practitioners, you will be helping people struggling with their mental health.

For an informal discussion please contact Godwin Mboko, Team Manager via email @ [email protected]

Main duties of the job

The post holder will be responsible for:

Implementation of care plans and care packages to service users experiencing severe mental illness and / or mental health problems.

Participate in the development, implementation and maintenance of high quality care through involvement in the assessment, planning, implementation and evaluation of patient care.

Supporting the service user, their carers and the wider professional team.

Actively promoting a caring attitude at all times, treating patients / service users with dignity and respect.

The post holder will organise their own time and work on own initiative as necessary, prioritising service user care under the supervision of an appropriate professional. They will support the delivery of planned care to service users as required in the provision of direct/indirect care.

Detailed job description and main responsibilities

Liaise with other members of the team and carry out assigned duties as a member of a multi- disciplinary mental health team.

Working within policies, protocols and clinical procedures of the Trust. Ensure accurate record keeping in accordance with these policies and correct countersigning, where required.

Promote equality for all patients, understand their health needs and carry out physical health checks when necessary.

Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.

Consider the mental capacity and best interest of every service user in regards to every intervention.

Participate regularly in clinical and/or managerial supervision sessions and performance reviews.

Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.

Attend in-service training and other study / refresher days to meet individual, statutory and service needs.

Facilitate and participate in any necessary activities (for example recreational / physical activities, one to one and group interventions) in the provision of health and social care to service users.

Demonstrate an understanding of the responsibilities in relation to patients’ property and valuables ensuring you respect cultural values.

Always act in a manner that promotes and safeguards the interests and well-being of patients.

Demonstrate a caring attitude and treat all patients with dignity and respect, ensuring that no patient is the subject of any form of abuse.

To report any incident which does not comply with Trust policy regarding incident reporting.

Work with service users to promote independence, maximising daily living skills.

Work flexibly to meet the needs of service delivery.

Participate in the escorting of patients as per the unit procedures (dependent on location)

Maintain good order and cleanliness on the work area.

Assist in maintaining general and specific observations under the supervision of registered nursing staff (where applicable)

Roles based in the Community / Crisis teams may also work within the section 136 suite and the rapid response car.