Head of Events, Commercial Services and Community Resilience

Job overview

The Central Delivery Function has an exciting opportunity in the role of the Head of Events, Commercial Services and Community Resilience. The role will form part of the senior team and will lead a number of the key teams delivering services across Yorkshire and The Humber as follows:

Events and Commercial Services: commissioned by large scale venues to deliver exemplary private medical services across a range of events, Yorkshire and Humber wide. The post holder will lead the delivery of the services and the development of the Trusts first commercial strategy

Community Resilience: providing volunteer first line response services as part of the core front line response supporting patients across Yorkshire and Humber. The post holder will provide excellent leadership skills to support the team to increased the excellent services provided by volunteers, ensuring and excellent volunteering experience.

You should be an excellent innovative leader, able to identify opportunities for the services to develop in a supportive, engaging way; taking teams and wider stakeholders with you on each services future journey. With a focus on supporting teams to be the best that they can be to deliver excellent services to patients, the post holder will need style of leadership that brings out the best in the wider teams.

Main duties of the job

The successful candidate will lead the development and delivery of the two core areas within their portfolio. Key areas of focus are:

ensuring excellent service delivery to our patients and paying customers, establishing and supporting teams with strong operational oversight ensuring excellent experience by developing and supporting our workforce and volunteers to be exemplary ambassadors for the Yorkshire Ambulance Service lead a culture of quality improvement throughout the service areas, ensuring excellent patient care is at the heart of all we do lead the development and delivery of the first commercial strategy for the Yorkshire Ambulance Service become part of the excellent tactical commander team supporting front line service response in an identified geographical area

You will need exemplary interpersonal skills, with an ability to engage with a huge range of stakeholders, both within YAS, the health and social care system and across the private events market. With a strong background in core operational skills and understanding of service development, you will need to be able to ensure excellent service delivery today as we develop the services to meet the challenges of tomorrow.

As an ambassador for the services you lead on and the wider Yorkshire Ambulance Services you will embody the Trust values and lead in a way that brings life to them for your teams and our patients.

Job responsibilities

Essential skills and experience required:

Lead the innovative development of each service area Be accountable and support the team to deliver excellent services including full budget responsibility, performance delivery and management for the teams. Be part of the wider senior management team, supporting identifying opportunities for delivery and improvement across the A&E Operations service footprint Be part of the tactical commander rota.

Person Specification

Please refer to the attached person specification for full details.

Essential skills and experience required:

Lead the innovative development of each service area Be accountable and support the team to deliver excellent services including full budget responsibility, performance delivery and management for the teams. Be part of the wider senior management team, supporting identifying opportunities for delivery and improvement across the A&E Operations service footprint Be part of the tactical commander rota.

Person Specification

Please refer to the attached person specification for full details.