General Manager: Private Healthcare

Job overview

Our private healthcare business is growing and we are appointing to the role of General Manager for Private Healthcare at UCLH.

This role will lead on the development and delivery of private patient services across all specialties at UCLH.

At UCLH we have ambitious plans to develop our private patient services and to grow the contribution it makes to the UCLH’s income, which is used to support patient care and develop new services for the benefit of all of our patients. This post is an exciting opportunity to join the Private Healthcare team, working alongside clinicians, colleagues and patients to provide high quality care.

This is an exciting opportunity to shape the operational team within an expanding service, and to be instrumental in developing the direction of our business. We are in the process of expanding our paediatric haematology service so this is a pivotal time to join our team and ensure our new facilities are a huge success. For the right person this is a role that is both challenging and rewarding, with the chance to enhance your skills and career in a developing area of a high profile and successful NHS trust.

Main duties of the job

Reporting to the Director of Private Healthcare, you will be responsible for the operational management and performance of the dedicated private healthcare facilities at UCLH, as well as supporting the delivery of private healthcare in services that are integrated with the NHS. You will lead on relationship management with our consultants, ensuring the trust has the capacity and service infrastructure to support their patients’ requirements and identifying and developing new private business opportunities.

You will be working closely with the Director of Private Healthcare to set the strategic direction for our services and will work with colleagues across the trust to lead the operational delivery of our private healthcare strategy.

To be successful in this role you will be a highly motivated individual with excellent leadership and interpersonal skills, and with the ability to form credible working relationships with a variety of stakeholders, including senior managers and consultants. You will have significant experience in operational management and be able to work independently to lead and develop our services to the highest standards of clinical and customer service. Healthcare experience in the private sector is an advantage.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?