Enhanced Observation Support Worker

Job overview

We are a leading Trust for use of technology. We are introducing electronic bed management and benefit from real-time reporting of up-to-date information for every patient, plus point of care testing. The Trust has 24/7 access to CT and stroke thrombolysis, and benefits from interventional radiology services in our sister hospital at Canterbury. William Harvey Hospital is the primary PCI hospital for Kent, and has trauma unit status. We are part of the top-performing South East London, Kent and Medway Trauma Network, with the local major trauma centre being King’s College Hospital.

We have recently secured £6.42m in national funding for new observation wards at both departments and are investing significantly in medical, nursing and support staff throughout the emergency floor, including specialist pediatric nursing.

As a result a new and exciting opportunity has arisen for a suitably qualified Enhanced Observation Support Workers to join our team! Working at one of our aspiring sites you will have the opportunity to be a part of a successful team of professionals that are passionate about ‘making a difference’ every day.

Please note that previous applicants need not apply.

Main duties of the job

To work with the Emergency Department (ED) clinical team and the Liaison Psychiatry service to care from patients who present to the Emergency department with a broad range of mental health and psychological problems including, mental health conditions, dementia, drug and alcohol related problems.

To support any patients in the ED including observation ward, who are identified as requiring closer supervision as a result of their mental or physical heath presentation that may affect their cognition, capacity or wellbeing.

Detailed job description and main responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.