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At East Midlands Ambulance Service NHS Trust, we are committed to delivering excellent patient care and exploring opportunities for continuous service delivery improvements. An opportunity has become available for a 12 months secondment as a Duty Commander based at Beechdale (TAC Cell). The Duty Commander has been established and we are now looking to recruit experienced operational and command focussed leaders to the roles across all Divisions within EMAS. The role will be accountable to the Divisional Senior Manager (Planning) but also forms key relationships with the area management teams (Heads of Operations, Station Managers and Divisional Senior Clinical Leaders) and the Regional Operations Manager team.
As a Duty Commander you will be responsible for establishing and embedding a supportive, motivational and compassionate leadership culture across the station based operational teams. This is a key leadership role in supporting EMAS to deliver its vision and values.
The Duty Commander will act as a reactive leader supporting, supervising and signposting staff groups on an “on shift” basis. The Duty Commander will provide the 24/7 Divisional/area senior point of contact for system, CCG, hospital issues, turnaround and escalation, working closely with the Regional Operations Manager (ROM). The role will also work closely with other TCs within their area and the Trust, recognising the need for cross area and system working.
Operationally the role will work across 24 hours / 7 days (12 hour rota) with a requirement to work out of hours and weekends to support operational delivery, relief working will be part of this role in order to provide 24/7 cover.
Please refer to the job description and person specification for the specific, essential requirements for this role.