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Discharge Support Volunteer - On-site

Kingston Hospital NHS Foundation Trust

Location
Profession
Healthcare support worker
Deadline
19 Jan 2025
Contract Type
Voluntary: Volunteer
Posted Date
17 Dec 2024

As a Discharge Support On-Site Volunteer you will focus on having meaningful conversations with patients about how they feel they will cope when they go home from hospital. You will help staff to identify any pitfalls, such as stairs, pet care, financial worries and other concerns that may prevent someone from going home well from hospital.

The Discharge Support Service supports patients aged 65 or over who are anxious about leaving hospital and how they will cope once home. The aim of this role is to help reduce fear and anxiety that patients may experience when leaving. This is an exciting opportunity to get to know patients and help to ensure they have a positive experience before and after being discharged, along with putting in place much needed support when they get home. You will proactively build a rapport with the relevant staff and carers to understand how best the service can help.

Essential Information:

If you are interested in more than 1 role, please submit your application on your initial preference (other roles can be discussed at assessment).

Please kindly note, you will be given a 20-minute assessment on the week commencing either Monday 27th January 2025 at the Volunteering office.

The Mandatory training for this role will be on Tuesday 11th March 2025.

Please only apply if you are able to attend the above dates.

Please can you ensure you provide details for 2 references (one of which you have known for over 3 years) It is essential you provide an email address for each reference when submitting your application. Please note – you can provide a family friend but not a relative.

Please ensure to bring the below I.D documents to your assessment otherwise we will not be able to proceed with your assessment on the day.

A minimum of THREE individual forms of valid, current, and original identification are required. Please bring one document from group one (below) AND two documents from group two (Below):

Group One:

  • UK Passport
  • EEA/Swiss Passport
  • Other passport with indefinite leave to remain
  • Other Passport
  • Biometric Residence permit
  • Driving Licence photo card (UK, IOM or CI)
  • Current EU Photo Driving Licence
  • EU national identity card - EU only

Group Two:

  • Driving Licence photo card (UK, IOM or CI)
  • Current EU Photo Driving Licence
  • Driving licence - old-style paper licence (must be UK)
  • Bank statement (UK/EEA) - less than 3 months old
  • Utility bill - less than 3 months old (UK)
  • Utility bill - 2nd Supplier - less than 3 months old
  • Council Tax Statement – issued in the last 12 months
  • Mortgage statement (UK or EEA) must be a recognised lender and issued in the last 12 months.

NB: If you are aged 16 - 19 years, in full time education and you are unable to provide two documents from group 2 above, the following ID options can be used:

  • Full UK birth certificate (A4 size original , not photocopy, containing mother and fathers details)
  • Letter from head teacher or college principal, confirming you are a student and containing your name, current address and date of birth, PLUS an official exam certificate in your name and a National Insurance number letter.

If you are unable to or have difficulty in providing the above evidence, please give us a call on 0208 934 3620 / 2549