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Digital Systems Administrator

Mid Yorkshire Teaching NHS Trust

Location
Salary
£26,530 to £29,114
Profession
Administrative and IT
Grade
Band 4
Deadline
14 Jan 2025
Contract Type
Fixed-Term
Posted Date
20 Dec 2024

Job summary

Digital Services have exciting new opportunities for a full-time 37.5 a week Digital Systems Administrator position at Mid Yorkshire Teaching NHS Trust.

Please note: This is a fixed term position until 31/03/2026.

We are looking for experienced, talented, and motivated individuals to join our Digital Systems team, which forms part of the larger Digital Services Department at The Mid Yorkshire Teaching NHS Trust. The role will operate supporting the Trusts use of Digital Systems. You will be required to work closely with other members of the Digital Systems team, in addition to Trust Programme Leads, and will play an important role in the support of users and the configuration, maintenance, training and administration of the Clinical Systems under your remit.

You will be an excellent communicator, understanding of the pressures in healthcare, and show an ability to learn and respond to demands in a fast-paced technical environment. You will possess a logical approach to problem solving, and the ability to quickly assess issues and prioritise workloads in order to provide a responsive resolution. You will able to work autonomously, within the boundaries of the role, as well as importantly, being part of a progressive team.

Main duties of the job

Duties will include but not limited to:

  • Monitoring incoming requests and incidents from the Digital Service Desk.
  • Supporting users in their use of clinical systems.
  • Setting up user accounts.
  • Removing leavers and other routine housekeeping tasks.
  • Maintaining the integrity of patient data.
  • Configuration of clinical systems.
  • Giving advice and Ad-Hoc training to users.
  • Prepare and create support documentation for clinical systems.
  • Testing system changes due to clinical systems updates or other changes.

Job responsibilities

We are an acute trust caring for over half a million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application guidance: We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.