Digital Application Training Specialist

Job overview

THIS POST IS FIXED TERM FOR 13 MONTHS DUE TO FUNDING

The role involves working closely with key stakeholders across the organisation, including clinical teams, to ensure the successful implementation and utilisation of the new electronic Prescribing and Medicines Administration (ePMA) system. The primary focus is on providing comprehensive digital literacy training to all relevant personnel.

Main duties of the job

• Engage with various stakeholders within the organisation, including clinical teams, IT specialists, and administrative staff, to identify training needs and develop a tailored training plan.

• Work collaboratively with department heads to schedule and coordinate training sessions, ensuring minimal disruption to daily operations.

• Maintain open communication channels with all stakeholders to gather feedback and make necessary adjustments to the training program.

• Design and deliver digital literacy training programs that are specific to the ePMA system, ensuring all users are comfortable and proficient in its use.

• Develop training materials, including user manuals, quick reference guides, and online tutorials, to support the training sessions.

• Conduct hands-on training sessions, workshops, and seminars to ensure practical understanding and application of the ePMA system.

• Provide ongoing support and refresher training sessions as needed to address any emerging issues or updates to the system.
• On-site digital and ePMA system training and support will be a key responsibility for this role.

Detailed job description and main responsibilities

As per JD & PS added to documents tab

Main Responsibilities

Provide comprehensive training on Clinical Applications tailored to meet the differing requirements of users in the Health Board.  Provide Application training to all levels of staff who use the clinical systems.  Liaise with Heads of Departments to arrange for staff to be released for  training.  Liaise with Heads of Department to arrange for staff to be released for user acceptance testing.  Appraise / analyse new modules before any major updates connect to the live systems.  Responsible for drafting and updating application training materials including eLearning modules and user guides.  Conduct refresher sessions for existing users who have been identified as  consistently making input errors.  Provide detailed instruction as necessary and responds to wide-ranging and detailed questioning in own area(s) of specialisation.  Develop examples and material for use in pre-defined courses.