Community Team Leader

Job overview

To have overall management responsibility for the delivery of care within an Early Intervention in Psychosis model of service delivery, in accordance with Trust policies and procedures. To lead a team of professional and support staff in the delivery of high quality evidence-based practice, ensuring that regular supervision and appraisal take place. To manage administrative and operational resources in a cost-effective manner, evaluating the standard of service delivered.

To co-ordinate multidisciplinary working, maintaining excellent communication and working relationships with all team members, and other services within the Trust, to ensure effective interface and continuity of care between disciplines and services. The Team Manager will ensure that all referrals to the service are screened, that, where necessary, service users are provided with a full assessment of health and social needs and that aftercare is provided from the most appropriate service.

The post holder will carry out clinical and managerial procedures to a  standard that ensures safe and effective care, and complies with the relevant Code of Professional Conduct.

Main duties of the job

Ensure that all clinical practice is developed using up to date evidence base, ensuring that all staff have the appropriate skill base and supporting  mechanisms to access training to work with the service user group.

Oversee a service user's care pathway, utilising available resources and  Patient Journey framework and lead the team in its implementation.  Ensure systems are in place to support user and carer-centred involvement in the planning and provision of care.

Ensure that staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal  development plans, and the needs of the service.

Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them.

Detailed job description and main responsibilities

Deputising for the Clinical Service Lead as required.  Establishing and building on excellent working relationships between other services within and external to the Directorate.

Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive. Ensuring pro-active engagement of the service with Research Projects  according to King’s Health partners tripartite mission. Implementation of the complaints procedure including investigation, response, and resolution.