Community Mental Health Support Worker

Job overview

An opportunity has arisen to apply for a role as Support Worker within the Wirral Complex Needs Service. The Complex Needs Services (CNS) plays a role in delivering mental health care for adults with personality-based difficulties and complex trauma.  The post-holder will be part of a team that helps co-ordinate and implement direct and indirect psychological care to our client group, whilst also helping to support the wider system that works with our clients.

The post-holder will join a supportive and friendly team which includes multi-disciplinary professionals.  Supervision  will be provided frequently and it would help if the applicant has knowledge and skills of working with personality based difficulties and complex trauma.

CNS  value innovative practice and look for candidates who can support ideas for service improvement and development. We are looking for someone who can contribute to the vision for the service, working closely with colleagues in different parts of the system, including primary care and the third sector services as part of the wider support for clients.

The post is full time.

Main duties of the job

The Support Worker role will help service users within the community to achieve desired goals in line with their care plan, helping them access wider services of support and enabling a strengths based approach to recovery under the guidance of a registered mental health practitioner within the team.

Psychological approaches are highly valued within our team and the Support Worker role may aid in the delivery of the skills based interventions within a group setting as well as a one to one basis. The role may also require supporting clients on the waiting list to 'wait well' ahead of commencing therapeutic  interventions.

The post holder will establish and maintain effective communication and appropriate working relationships with colleagues, service users, carers and other health and care professionals and  provide information and advice to service users and their carers. The role requires an awareness of clinical governance and risk management.

• The post holder will engage in clinical discussions and reviews providing clear, concise verbal reports and reporting incidents through Datix forms as required.

Detailed job description and main responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust’s Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email – [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.